jiji7 Frequently Asked Questions

You must be at least 21 years old to register and play on jiji7. This is a firm requirement. Your date of birth will be collected at registration and confirmed during the KYC process using a valid government-issued ID. Any account opened by someone under 21 will be closed.

No — one account per person is strictly enforced. Multiple accounts linked to the same individual may all be suspended. If you accidentally created a duplicate, contact our support team immediately to sort it out. Do not attempt to use a second account to bypass limits or restrictions.

You'll need a valid government-issued photo ID — Philippine passport, driver's license, UMID, Postal ID, or a similar document. Submit a clear, well-lit photo of both the front and back of your ID. Supporting documents such as a proof of address may also be requested. KYC verification is typically completed within 24 hours.

Log in to your jiji7 account and go to Account Settings. From there you can update your mobile number, email, and preferred payment method. Some changes — like your registered name — may require additional verification for security. Contact support if you run into any issues.

jiji7 accepts deposits in Philippine Peso (PHP) through local e-wallets like GCash and Maya, Philippine online banking, and direct bank transfers. All transactions are processed in PHP. See the Deposit page for the current list of available options.

Most deposits are credited instantly or within a few minutes. If your deposit hasn't appeared after 30 minutes, please check the status with your payment provider first. If the funds left your account but haven't shown up in jiji7, contact our support team with your transaction reference number.

No. jiji7 does not accept cryptocurrency or credit cards as deposit methods for gaming. Accepted methods are limited to local Philippine payment options: e-wallets (GCash, Maya), online banking, and bank transfers. This is for player protection and regulatory compliance.

Minimum and maximum deposit amounts may vary depending on the payment method you use. Current deposit limits are displayed on the Deposit page when you select your payment method. If you need to increase a deposit limit for your account, contact support.

Log in to your account and go to the Withdrawal page. Select your preferred payment method, enter the amount you want to withdraw, and confirm the request. An OTP will be sent to your registered mobile number to verify the transaction. Funds will be sent to the payment account registered under your name.

Processing times depend on the payment method. E-wallet withdrawals are typically faster than bank transfers. All withdrawal requests must first pass our security review — this usually takes a few hours. If your KYC is fully verified and there are no issues, processing is straightforward.

Common reasons include incomplete KYC verification, a mismatch between your account name and your payment account, an unverified mobile number, or a pending security review. Log in and check your account notifications for specific instructions. Contact our support team if the hold isn't explained in your account.

jiji7 offers a wide range of games popular among Filipino players: online slots, live casino (baccarat, roulette, blackjack, and more), sports betting (basketball, football, boxing, volleyball, esports), eBingo, and a full game lobby with additional titles. Browse everything at the Game Lobby.

Yes. Basketball is one of the most popular sports on jiji7 given how much Filipinos love the game. You can place bets on PBA games, NBA games, and other international leagues through the Bet section. Markets include game winners, point spreads, totals, and individual player props depending on the event.

Yes. jiji7 is fully accessible on mobile browsers — no app download required. Just open your preferred browser on your Android or iOS device, go to jiji7.vu, and log in. The site adjusts automatically to your screen size. All games, deposits, and withdrawals work the same way on mobile.

Change your password immediately and contact our support team. Provide details of the suspicious activity — date, time, transactions affected. We'll review your login history and help you secure your account. Do not share your OTP or password with anyone, including messages claiming to be from jiji7 support.

All data is encrypted using SSL. Passwords are hashed and never stored in plain text. Payment transactions are processed through secure channels. We conduct regular security audits and monitor accounts for unusual patterns. More details are in our Privacy Policy.

jiji7 provides deposit limits, session time limits, loss limits, cooling-off periods, and full self-exclusion. These tools are available to all registered players. Contact our support team to activate any of them. Full details are on the Responsible Gaming page.

Yes. A cooling-off period lets you temporarily suspend your account without permanently closing it. You choose the duration — from a single day up to several weeks. During a cooling-off, you can't log in, deposit, or bet. Contact support to request one. If you need a longer break, self-exclusion is also available.

No. All games on jiji7 involve real financial risk. Outcomes are not guaranteed, and past results don't predict future performance. Never gamble with money you cannot afford to lose. We strongly encourage setting a personal budget before playing and sticking to it — win or lose.